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Call Center Services

By providing unparalleled bi-lingual (English-French) contract telephone sales services via our in-house Montreal call center facility, we are unique in our ability to leverage our strong direct marketing sales experience into greater revenue-per-order for our clientele. Whether your advertising media is through TV infomercial, Radio or Print, Aragon Marketing Group is . . . Your Canadian Revenue Enhancement Partner.

Your media dollars are valuable and we don’t want you to waste them! Through the strategic use of Aragon's proprietary IOS (Infomercial Order System) and its detailed online reporting access, our clients have a real-time window into the real-time status of their many campaigns. Having access to accurate and timely data analytics at your finger tips allows you to not only preserve but maximize your revenue per order vs. your valuable media dollars spent!

Here are some of the advantages of using Aragon's IOS order system:

1. Secure online back office access to create/modify new campaign details, product descriptions, cross-sells, price points, etc.,
2. Secure online back office access to create/modify telephone sales scripting on the fly,
3. Secure online back office access to many user-defined reports such as but not limited to:

• Unlimited call dispositions by date range,
• Total calls received by date range,
• Total calls answered by date range,
• Average call length by date range,
• Average wait time by date range,
• Total billable minutes by date range,
• Total revenue by date range,
• Total revenue by campaign by date range,
• Total orders by date range,
• Conversion by date range,
• Average revenue / order by date range
• Average revenue / call order by date range
• Average minutes / order by date range

Other features:

• Activity by Campaign
• Activity by Media Source
• Activity by Product
• Activity by toll-free number
• Easy integration with major Credit Card payment gateways for instant payment processing,
• Real-time API vs. Batch file fulfillment processing